In our WooCommerce Help Scout Version 3.7, we fixed a major bug. The newly added check for “Authorisation has failed” returns Wp_send_json causing Authorisation validation issues.
This has now been resolved.
Upgrade Your existing plugin today to WooCommerce Help Scout version 3.7 or visit our product page for more information.
Want to know more about WooCommerce Help Scout?
Start relevant conversations with your customers, using WooCommerce Help Scout. Connect your WooCommerce-powered online store to a Help Scout mailbox, helping your customers to request assistance with orders and to receive their answers as quickly as possible.
By using Help Scout with your WooCommerce store, you can expect to see the following:
- A significant increase in customer satisfaction – 73% of eCommerce customers prefer a chat option over traditional methods such as email, phones and social media.
- Increased revenue – As customers gain more trust in your store due to it’s awesome support, they are significantly more likely to place an order.
- Improved organisation of support queries and tickets – Thanks to Help Scout’s great performance and well-designed UI, managing customer queries is now easier than ever for store owners.
Help Scout has a singular purpose of helping you to manage relevant conversations with your customers. WooCommerce Help Scout integrates seamlessly with this ethos of Help Scout’s, helping you and your customers to easily start relevant conversations with one another and to ensure your customers are as happy as possible with each order they place through your online store.
