Introducing a new chat feedback
For a better customer experience, it is important to get chat feedback from your customers about your services. This review not only tells you where you are lagging or what better you can do to retain your customers. When a customer support session is closed there is a new feedback display option for merchants to ask customers about their experiences and review.
Want to Know More about Customer Support for WooCommerce?
Customer Support for WooCommerce has simple usability features that provide you with the order information you need to help both new or returning clients with their inquiries. It helps you communicate with clients right from your website, no third party integration is required. In the long run, the information collected by this extension can also be used for creating marketing funnels for lead generation.
Customer Support for WooCommerce makes customer services a lot easier and simple for online sellers. Keep track of your customer enquiries right from within your WooCommerce store. When your customers initiate a conversation, you can check on their order records right on the screen and can answer their inquiries easily. It has an on-site response tab with all the basic information on products previously bought by a client— so the information you need is right in front of you.
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